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Overview and work queues

New staging website. Use https://beti.worldyogaalliance.org/admin after administrator sign-in. These queues describe the new staging workspace, not the production legacy backoffice.

After signing in to the new staging administrator workspace, select Overview in the Admin workspace sidebar or open /admin. The page heading is Good morning, let’s keep WYA moving. and the description explains that it is a focused view of records and approvals needing administrator attention.

The overview is a triage page. It does not replace the source list or the detail page for any record.

The four workspace cards link to the main queues:

  • People — schools and teachers.
  • Operations — events and bookings.
  • Commerce — orders and invoices.
  • Content — contact requests.

Select Open workspace on a card to reach the relevant tab. Use the sidebar when you need a specific resource such as Translations, Videos, Payout requests, or Admin accounts.

The Needs attention section prioritizes records that need a decision. The label and count are data-driven, so the queue can include pending school or teacher approvals, event moderation, booking work, or other review items. Select the item itself to open the owning workspace and then inspect the record before acting.

For each queue item:

  1. Open the linked list and preserve any search/filter context shown in the address bar.
  2. Confirm the record ID, owner, status, and updated time against the detail page.
  3. Apply the smallest action that resolves the queue item, such as Approve school, Approve event, Confirm booking, or an editorial save.
  4. Return to the list and check that the status and queue count changed as expected.

An empty queue means there are no records currently returned by that queue; it does not prove that another tab has no pending work.

Recent admin activity shows the latest audited changes. Use it to check who changed a record and when, then open the owning resource for the current value. Audit details can be incomplete for older or legacy data.

System snapshot is read-only and shows counters for Payments, Pending reviews, and Pending OTP. These are indicators, not action buttons. A pending payment must be investigated in Commerce → Payments or Payment reconciliation; a pending review belongs in People → Reviews & graduates; OTP records are visible under System → OTP records.

The list pages load data with search and offset pagination. Search terms and filters are not a write action. If a list appears empty:

  1. Clear the search term.
  2. Choose the broadest filter (Show all, All statuses, or All orders, depending on the screen).
  3. Move to the first page.
  4. Recheck the exact identifier or public slug.

Do not create a duplicate record because a filtered list is empty.

Reload the page after confirming that the administrator session is still active. If the page returns you to sign-in, sign in again. If the counters and queue links look stale, refresh before making a high-impact decision; another administrator may have changed the records since the overview loaded. If a particular workspace is unavailable, use the access guidance in Sign in, roles, and administrator access.